Date I started the process: August 6. Days since I called to start the process: 22. Days since I sent the dead PDA in: 11.

Assuming a 4-day USPS trip from Cedar Rapids to Dallas.

Projected days until they send the gift card: 3 to 8.

Assuming a 3-day USPS trip for the gift card.

Projected days until I get the gift card: 6 to 11.

Projected total cycle time: 28 to 33 days. (For an “immediate” replacement!)

Projected date I get the new PDA: Sept 6 - 10.