Comments on: A Rant on Amazon’s Super Saver Shipping

By: Omar

Omar — Tue, 16 Mar 2010 07:10:09 +0000

I use Amazon Prime, They still ship by any carrier including USPS and Ground services but only if the package can make it in 2 days or less. They also had used Next Day service just to make sure the package make the two days deadline. I make over 10 purchases a month at Amazon and never had an issue. I can even upgrade to next day for $2.99 or Saturday delivery for $6.99

By: Haus

Haus — Mon, 20 Jul 2009 23:07:42 +0000

Thanks for posting your rant. Similar story here, a month later, and my delays mirror yours almost to the day. I ordered a headset July 13. Got a notification of shipment by USPS on July 15. July 20, USPS finally says “Electronic shipping info received” – meaning (based on my experience) they don’t even have the package yet. Tracking on Amazon shows “Arrival” at Location: “—” July 19 (Sunday). Hmmm. Amazon says delivery expected July 23.

For free shipping, of course I expect a lower service class. But I agree with you that in the past it seems Amazon’s super saver shipping was faster than this. Perhaps they’re just really busy, or they’ve reduced staff in a weaker economy.

Have to laugh at the Newegg thing – I used their free shipping option once, and from Whittier, CA to Northern CA (1 day by USPS or UPS), they managed to route the package through DHL and then the USPS with DHL’s new ultra-low-cost service, and I think it took 9 days to get here. I think it was RAM; a couple of bucks of postage would probably have been cheaper. Same thing happened with a cell phone battery from another online store a year ago.

By: Kari

Kari — Tue, 23 Jun 2009 14:07:02 +0000

Yep, we’re Amazon Prime fans, too. It ends up saving us a ton, since I would always tack extra items on so that I could get free shipping. AND there’s no tax, so as long as we plan ahead a little bit, we can get good prices on birthday and Christmas presents. Delivered to our door. In just a day or two.

By: GFMorris.com » links for 2009-06-22

GFMorris.com » links for 2009-06-22 — Tue, 23 Jun 2009 02:31:16 +0000

[...] A Rant on Amazon’s Super Saver Shipping – chrishubbs.com (tags: gfmorris_comment) [...]

By: Geof F. Morris

Geof F. Morris — Tue, 23 Jun 2009 02:21:16 +0000

Same here.

By: Chris

Chris — Mon, 22 Jun 2009 19:07:31 +0000

I did the trial period on Amazon Prime, but at the time just couldn’t justify the expense – didn’t order enough from Amazon. My wife has started purchasing more stuff from Amazon lately, though, so we should go back and reevaluate – might be worth it now.

By: Travis

Travis — Mon, 22 Jun 2009 18:37:15 +0000

This is why I have Amazon Prime. The $80/annual fee it worth it to get free two-day shipping on everything and 3.99 overnight on every single item.

By: Jason

Jason — Mon, 22 Jun 2009 17:58:14 +0000

I had the same thing happen. I ordered an insinkerator to replace my failed one. I ordered it more than 2 weeks before Memorial Day weekend, when my parents would have my daughter so I could have some uninterrupted plumbing time (uh, yay?).

Finally, the Wednesday before Memorial Day weekend, I got a notice that it shipped. I called Amazon (well, went to a web form, and they called me).

To be fair, the guy offered to order a new one, and they’d comp next day shipping on it (returning the superfluous one for a full refund).

Instead, I just went to Home Depot and bought one, since the price difference wasn’t sufficiently large to risk. Got it, installed it, waited a week for the amazon one to show up, and then returned it for a refund.

It kinda sucked.

I too was VERY careful to order from Amazon itself, and not a sub-retailer.

–Jason